Question 1

WHAT TYPE OF ARTWORK DO I NEED FOR SCREEN PRINTING?

Accepted Answer

Vector graphics work best for screen printing because they can be resized without losing quality. These files ensure crisp lines, vibrant colors, and a clean print—no matter the shirt size or design complexity.

Preferred file types:

.AI (Adobe Illustrator)
.EPS (Encapsulated PostScript)
.SVG (Scalable Vector Graphic)
.PNG (High-resolution with transparent background)

If you don’t have a vector file, we can usually work with what you provide. Our team may be able to clean up or recreate your artwork for a small fee. Either way, we’ll make sure your design is print-ready before we get started.

Question 2

WHAT IS YOUR TURNAROUND TIME?

Accepted Answer

Our standard turnaround time is 10–14 business days from the time payment is received. Your rep will give you a more specific timeline based on your order details.

Need it sooner? Just let us know—we’ll do our best to meet your deadline. Rush and priority fees may apply for expedited jobs.

Question 3

IS THERE A MINIMUM ORDER? DO ALL ITEMS HAVE TO BE THE SAME SIZE AND STYLE?

Accepted Answer

For screen printing, our minimum order is 24 pieces. You’re welcome to mix and match sizes, colors, and garment styles—as long as the ink colors and print locations stay the same across the entire order.

Question 4

ARE YOUR SHIRTS HIGH QUALITY?

Accepted Answer

Yes—quality is a top priority. Our standard t-shirt is the 6.1 oz Gildan 100% cotton, known for its durability and comfort. For hoodies, we typically use 10.1 oz Hanes fleece, but we’re happy to work with any brand or garment you prefer. Need something specific? Ask us about our wholesale options and apparel selection.

Question 5

WHAT ELSE CAN YOU SCREEN PRINT?

Accepted Answer

We can screen print on just about anything, including:

T-shirts (short and long sleeve), hoodies, work shirts, uniforms, tank tops, fit tees, jackets, aprons, tote bags, gym bags, towels, washcloths, and even infant clothing. If you have something specific in mind, just ask—we can probably print on it.

Question 6

CAN YOU MEET OR BEAT COMPETITOR PRICING?

Accepted Answer

We’ll try our best to meet or beat competitor pricing—but we’ll need the full details of their quote to make a fair comparison. In many cases, a competitor’s price may look better on the surface, but it often comes with trade-offs in quality. We can absolutely print on lower-cost garments if that’s your priority, but we don’t typically recommend or push those options.

Question 7

CAN YOU DO ALL OVER PRINTING?

Accepted Answer

Not at this time. Our current print size is limited to a maximum area of 18" x 22".

Question 8

WE NEED A LOT OF SHIRTS. CAN YOUR SCREEN PRINTING SHOP HANDLE IT?

Accepted Answer

Absolutely. We have the capacity to produce thousands of shirts per day and welcome large orders. Bring us your bulk order quote—we’ll do our best to beat it with competitive pricing and top-tier service.

Question 9

I'M IN A HURRY. CAN YOU PRINT QUICKLY?

Accepted Answer

It depends on our current workload, garment availability, and the quality of your artwork—but we’ll always do our best to meet your deadline. If you’re working with a tight timeline, let us know upfront so we can plan accordingly. Rush fees may apply.

Question 10

CAN YOU DO DIFFERENT COLORS AND SIZES WITHIN ONE ORDER?

Accepted Answer

Yes! You can mix and match shirt colors and sizes within the same order—as long as the ink colors and print locations stay the same.

If you’d like to switch ink colors during the print run, we can absolutely do that, too. It involves washing out the screens, drying them, and resetting the press, so a washout fee may apply. Just let us know what you’re planning, and we’ll walk you through the options.

Question 11

CAN YOU SHIP OVERSEAS?

Accepted Answer

Yes—we can ship internationally! We typically use UPS or USPS, depending on your preference. If you don’t have a preferred carrier, we’ll choose the most cost-effective option that still ensures your order arrives safely and securely.

Question 12

WILL THE INK COLOR MATCH THE PROOF EXACTLY?

Accepted Answer

We use a highly accurate color-matching system and always aim for the closest possible match—but we can’t guarantee an exact color match. If you have a specific ink brand, model, or Pantone color you’d like us to use, just let us know in advance. Additional fees may apply for exact-match requests.

Question 13

WHAT LOCATIONS CAN YOU PRINT ON A GARMENT?

Accepted Answer

We can print on nearly every part of a garment, including the left or center chest, sides, upper/mid/lower back, sleeves (both shirt and pant), and more. If you have something specific in mind, just ask—we’re happy to get creative with placement.

Question 14

I WANT A CERTAIN BRAND OF SHIRT OR GARMENT. CAN YOU GET IT?

Accepted Answer

Absolutely. Just let us know which brand you’re looking for, and we’ll do our best to source it. Any cost differences will be reflected in your final quote based on current pricing and availability.

Question 15

HOW DO I PUT IN AN ORDER?

Accepted Answer

You can place an order by calling us directly at (986) 777-9466 or by filling out our quote request form. We’re happy to walk you through the process and answer any questions along the way.

Question 16

WHAT IS DIGITIZING?

Accepted Answer

Digitizing is the process of converting your logo or text into a stitch file that tells an embroidery machine exactly how to sew it. This is not the same as having a vector or CAD file—digitizing requires a completely different setup. Different companies may produce different results from the same graphic, since each digitizer creates their own unique stitch pattern.

Question 17

WHAT ABOUT SETUP OR DIGITIZING FEES?

Accepted Answer

We charge a one-time digitizing fee of $40 for embroidery orders. However, this fee is waived on orders of 60 garments or more. If you’re not sure what your design might require, just reach out—we’re happy to provide a quick quote.

Question 18

HOW BIG OF AN IMAGE CAN YOU EMBROIDER?

Accepted Answer

We can embroider designs up to 19" x 15", depending on the proportions of your logo. If you have a specific size or placement in mind, let us know—we’re happy to talk through what’s possible.

Question 19

WHAT IS YOUR TURNAROUND TIME ON EMBROIDERY?

Accepted Answer

Our standard turnaround time for embroidery is 5–10 business days. In some cases, we can expedite your order even faster—just ask! You'll receive an estimated timeframe when you place your order.

Question 20

CAN I ORDER JUST ONE EMBROIDERED ITEM?

Accepted Answer

Yes, we can embroider a single item. Just keep in mind that single-piece orders are priced at retail, and standard digitizing fees will apply.

Question 21

HOW LARGE CAN YOU SEW ON A HAT?

Accepted Answer

For center front embroidery, we can stitch up to 5.5" wide by 2" high. The offset front panel allows for a design up to 2.75" wide by 2" high. Our machines also support 270-degree embroidery—meaning we can sew from roughly ear to ear without removing the hat from the hoop.

Question 22

IS THERE A STITCH LIMIT?

Accepted Answer

Nope! Our embroidery machines can handle designs with hundreds of thousands of stitches. With a memory capacity of up to 200 million stitches, we can accommodate even the most detailed and complex embroidery jobs without issue.

Question 23

CAN YOU DO PUFFED OR RAISED EMBROIDERY?

Accepted Answer

Yes, we offer puff (3D) embroidery for logos and designs that are well-suited to the technique. It works best with bold lettering and simple graphics—thin lines or large filled areas don’t produce great results. Additional fees apply, and we’re happy to review your design to see if it’s a good fit for this effect.

Question 24

CAN YOU SEW ONTO A HAT'S BILL?

Accepted Answer

Unfortunately, no. Hat bills are embroidered during manufacturing, before the hat is fully assembled. Once the hat is constructed, the bill is too rigid for embroidery machines to sew through.

Question 25

IS THERE A COLOR LIMIT?

Accepted Answer

Yes, we can embroider up to 15 thread colors per design. Most logos use fewer than 5 colors, so this limit rarely affects our clients—but if you have something more complex in mind, we’re happy to talk through options.

Question 26

WHAT CAN YOU EMBROIDER ON?

Accepted Answer

If a needle can go through it, we can probably embroider it. Shirts, hats, socks, belts, towels, beanies, pants, vests, jackets, and coats are just the beginning. Have something specific in mind? Give us a call—we’re happy to confirm whether it’ll work.

Question 27

HOW CAN I TELL HOW MANY STITCHES MY DESIGN HAS?

Accepted Answer

You can get a rough estimate with a simple formula:

Length × Width × 2 = Approximate number of 1,000-stitch units

For example, a 1.5" x 2" logo would be: 1.5 × 2 = 3, then 3 × 2 = 6 → about 6,000 stitches total.

Keep in mind this is just an estimate—our team will provide an exact count when we digitize your design.

Question 28

WHAT FILE TYPES SHOULD BE USED FOR DIRECT-TO-GARMENT PRINTING?

Accepted Answer

High-resolution artwork is essential for quality DTG printing. While vector graphics (.AI, .EPS, .SVG) are ideal because they can be resized without losing clarity, we can also work with high-resolution PNG files—especially those with transparent backgrounds.

Preferred file types:

.AI (Adobe Illustrator)
.EPS (Encapsulated PostScript)
.SVG (Scalable Vector Graphic)
.PNG (High-resolution with transparent background

If your artwork needs adjustments to meet quality standards, we’re happy to help. Artwork edits may require a small fee.

Question 29

HOW DO I KNOW IF MY DESIGN SHOULD USE DTG PRINTING?

Accepted Answer

DTG (Direct-to-Garment) printing is the best option for designs that are highly detailed, include photographs, or use many colors—because there are no color limitations. Whether it’s a single-color print or a full-color image, DTG handles it with ease.

DTG is also ideal for:

Small orders or one-off prints
Designs with complex gradients or fine detail
Projects where setup speed and flexibility matter

Since DTG avoids the setup costs of traditional screen printing, it’s a smart choice for short runs or intricate artwork.

Question 30

WHAT TYPE OF PRINTER IS USED FOR DIRECT-TO-GARMENT PRINTING?

Accepted Answer

Direct-to-garment (DTG) printing is the process of printing on fabric using specialized inkjet technology. DTG printers typically include a letterpress-style printing plate that holds the garment in place while the printer’s inks are jetted onto the fabric by a large-format print head. In essence, DTG printers function like oversized inkjet printers made specifically for textiles. A shirt is loaded onto the printer, the design file is sent to the machine, and the printer feeds the garment through as it applies the ink directly to the shirt. After printing, the shirt is cured—typically with heat—to evaporate moisture and fully dry the ink.

Question 31

HOW DOES A DIRECT TO GARMENT PRINTED SHIRT FEEL COMPARED TO A SCREEN PRINTED ONE?

Accepted Answer

DTG prints feel softer and lighter than traditional screen prints. The reason, is because DTG uses thin, water-based ink that soaks into the fabric, while screen printing typically uses thicker ink that sits on top of the shirt. The result is a smoother, more comfortable finish with DTG—especially for detailed or full-color designs.

Question 32

WHAT TYPE OF MATERIAL SHOULD MY DESIGN BE PRINTED ON?

Accepted Answer

DTG printing works best on cotton—especially pre-shrunk or 100% ring-spun cotton. These materials have a tighter weave, which creates a smoother surface for printing and helps designs come out clean and vibrant.

Cotton/polyester blends are also a good option. Ring-spun cotton shirts tend to last longer and feel softer, making them a popular choice for both comfort and print quality.

Question 33

HOW DURABLE ARE DIRECT TO GARMENT PRINTS IN THE WASH?

Accepted Answer

Durability depends heavily on proper pretreatment. Before printing, garments must be coated with a specialized liquid and heat-pressed. This pretreatment process flattens loose fibers and helps the ink bond with the fabric. It also promotes proper drying and curing. Without it, prints can look faded—or may not adhere to the garment at all. When properly pretreated and cared for, DTG prints hold up well in the wash.

Question 34

WOULD DIRECT TO GARMENT BE BETTER FOR SMALL OR LARGE ORDERS?

Accepted Answer

DTG is ideal for small runs—especially single prints or orders under 24 pieces. It’s the best choice for detailed artwork with gradients, dense imagery, or a wide range of colors. For bulk orders, screen printing is usually more cost-effective and efficient.

Question 35

ARE THERE REALLY NO MINIMUMS?

Accepted Answer

Yes—DTG printing has no minimum order requirement. Unlike screen printing, DTG involves minimal setup, making it perfect for small orders. Whether you need just one or two shirts for a special event or a short-run project, DTG makes it affordable and easy.

Question 36

HOW DO I ORDER DIRECT-TO-GARMENT PRINTING?

Accepted Answer

It’s easy—just give us a call at (986) 777-9466 or fill out our quote request form and we'll take it from there.

Question 37

WHAT FILE TYPES SHOULD BE USED FOR DTF?

Accepted Answer

Vector graphics are best for DTF (Direct-to-Film) printing because they can be resized without losing clarity or color quality. This ensures your design looks sharp at any size. DTF is a digital process, so we just need a high-resolution art file to get started. Common file types for vector graphics include:

.AI (Adobe Illustrator)
.EPS (Encapsulated PostScript)
.SVG (Scalable Vector Graphic)
.PNG (High-resolution Portable Network Graphic with a transparent background)

If your artwork isn’t in one of these formats, we can usually work with it—though reworking fees may apply.

Question 38

HOW DO I KNOW MY DESIGN SHOULD USE DTF?

Accepted Answer

Direct-to-Film (DTF) printing is ideal for detailed designs and artwork with lots of colors. Whether you’re printing one color or fifty, DTF handles it all with ease—making it a great option for complex graphics, gradients, or even full-color photos. It’s also a cost-effective choice for small orders or one-offs since it doesn’t require the setup or screen fees of traditional printing.

DTF works well on a wide range of materials, including synthetic fabrics, while DTG is generally better for natural fibers like cotton. If you're unsure, we’re happy to help you choose the right method.

Question 39

WHAT MATERIALS CAN BE PRINTED USING DTF?

Accepted Answer

DTF printing is highly versatile and works on a wide range of materials, including cotton, polyester, blends, and even hard surfaces like wood and ceramics. It outperforms DTG when printing on synthetic fabrics—especially polyester—making it a great choice for athletic wear and performance apparel.

Question 40

WHAT TYPE OF MATERIAL SHOULD MY DESIGN BE PRINTED ON?

Accepted Answer

Typically cotton works best for DTG printing; pre-shrunk cotton or 100% ring spun cotton are preferable. Cotton / polyester blends also work well. Ring spun cotton has a tight weave, so these t-shirts last longer and feel softer to the touch. They also provide the best results for printing directly onto the garment because they produce a more flat/smooth finish.

Question 41

HOW DURABLE ARE DIRECT TO FILM PRINTS?

Accepted Answer

DTF prints are known for their durability. When properly applied and cared for, they hold up well through repeated washes and everyday wear without fading, peeling, or cracking.

For best results, we recommend turning garments inside out before washing and using a mild detergent. Avoid high heat in the wash or dryer to help preserve the print quality.

Question 42

WOULD DIRECT TO GARMENT BE BETTER FOR SMALL OR LARGE ORDERS?

Accepted Answer

Direct to Garment (DTG) printing is ideal for small runs, especially “one offs” or orders of fewer than 24 items. It’s best suited for complex, detailed artwork—like designs with gradients, photographic elements, or a wide range of colors.

For bulk orders, screen printing is usually the more time- and cost-effective option. But when you need high-detail designs in small quantities, DTG is the way to go.

Question 43

WHAT IS THE DIFFERENCE BETWEEN DTF AND DTG?

Accepted Answer

DTG (Direct-to-Garment) printing applies ink directly onto fabric, making it ideal for cotton and other natural fibers. DTF (Direct-to-Film), on the other hand, prints the design onto a special transfer film, which is then applied to the garment using a heat press.

While DTG is best for cotton fabrics, DTF works well on a wider variety of materials—including synthetics—and can even be used on hard surfaces like wood and ceramics. DTF also offers more flexibility when printing on items with seams or zippers.

Question 44

ARE THERE REALLY NO MINIMUMS?

Accepted Answer

That’s right—Direct-to-Film (DTF) printing doesn’t require a minimum order. Since there’s minimal setup involved, DTF makes it easy and affordable to print just one or a few items. Whether it’s a one-off design or a small batch for a special occasion, we’ve got you covered.

Question 45

HOW DO I ORDER DTF FROM YOU?

Accepted Answer

Ordering is easy. Just give us a call at (986) 777-9466 or fill out our quote request form. We’ll walk you through the next steps and get your custom order started.

The Print Plug

FAQS

Answers to Your Custom Apparel Questions

SCREEN PRINTING FAQs

EMBROIDERY FAQs

DIRECT-TO-GARMENT FAQs

DIRECT-TO-FILM FAQs